Shipping / Delivery β€” Printora

Shipping coverage & supported countries / regions

Shipping Regions

Printora divides delivery destinations into three regions: US, EU, and ROW (Rest-of-World / other supported countries).

πŸ‡ͺπŸ‡Ί EU (European Union)

EU includes EU countries including Croatia (HR), Hungary (HU), Lithuania (LT), Latvia (LV), Poland (PL), Portugal (PT), Romania (RO), Slovakia (SK), Sweden (SE), Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Germany (DE), Estonia (EE), Spain (ES), France (FR), Greece (GR), AUSTRIA (AT), Denmark (DK), Finland (FI), Ireland (IE), Malta (MT), Netherlands (NL), Slovenia (SI), Norway (NO), Israel (IL), Cyprus (CY), Luxembourg (LU), Italy (IT).

🌍 ROW (Rest of World)

ROW includes many countries worldwide (almost global). See the full list of ROW countries below:

CountryCodeCountryCode
Aland IslandsALABruneiBRN
AlbaniaALBBurkina FasoBFA
AlgeriaDZABurundiBDI
AndorraANDCambodiaKHM
AnguillaAIACameroonCMR
Antigua / BarbudaATGCanadaCAN
ArmeniaARMCanary IslandsICS
ArubaABWCape VerdeCPV
Ascension IslandACECentral African RepublicCAF
AustraliaAUSCeutaEAS
AzerbaijanAZEChadTCD
BelarusBLRChileCHL
BelizeBLZChristmas Island (Indian)CXR
BeninBENChristmas Island (Pacific)KIR
BermudaBMUComoros IslandsCOM
BhutanBTNCongo (Dem. Rep of)COD
BonaireBESCongo (Rep of)COG
Bosnia HerzegovinaBIHCook IslandsCOK
British Indian Ocean TerritoryIOTCosta RicaCRI
British Virgin IslandsVGBIvory Coast (Cote D'Ivoire)CIV
CubaCUBJordanJOR
CuracaoCUWKazakhstanKAZ
DominicaDMAKiribatiKIR
EgyptEGYKosovoKOV
Equatorial GuineaGNQKuwaitKWT
EritreaERILaos (People's Democratic Republic)LAO
EthiopiaETHLebanonLBN
Falkland IslandsFLKLesothoLSO
Faroe IslandsFROLiberiaLBR
French GuianaGUFLibyaLBY
French PolynesiaPYFLiechtensteinLIE
French South Antarctic TerritoryATFMacaoMAC
GabonGABMacedoniaMKD
GambiaGMBMadagascarMDG
GeorgiaGEOMahore (also known as Mayotte)MYT
GibraltarGIBMalawiMWI
GreenlandGRLMalaysiaMYS
GrenadaGRDHong KongHKG
GuadeloupeGLPIcelandISL
Guinea-BissauGNBIndiaIND
GuyanaGUYIndonesiaIDN
HaitiHTIIran (Islamic Republic of)IRN
IraqIRQIreland (Republic of)IRL
JapanJPN

Countries Not Currently Supported

Some countries are explicitly excluded because of customs / delivery complications. Printora does not ship to the following countries:

Colombia, Afghanistan, Ukraine, Angola, Antigua & Barbuda, Argentina, Bahamas, Bahrain, Bangladesh, Barbados, Bolivia, Botswana, Brunei Darussalam, Cayman Islands, Djibouti, Dominican Republic, Ecuador, El Salvador, Fiji, Ghana, Guatemala, Guinea, Honduras, Ivory Coast, Jamaica, Kenya, Kyrgyzstan, Mauritius, Mozambique, Nepal, Nigeria, North Macedonia, Pakistan, Papua New Guinea, Paraguay, Sri Lanka, Uzbekistan, Zambia, Philippines, Brazil, Turkey, Ecuador, Mexico.

⚠️ Printora warns that the list of supported countries may change over time.

Example / Default Shipping Fees & Delivery Times

(For many POD products - Print on Demand & Fulfillment Service)

Note: These values come from example/default settings β€” actual shipping cost/time depends on store's configuration.

πŸ‡ΊπŸ‡Έ For US β€” Standard Shipping

  • β€’ Cost: US $4.99 for the first item + US $1.99 per additional item
  • β€’ Delivery time: 4–7 business days after fulfillment

⚑ For US β€” Fast Shipping option

  • β€’ Cost: US $7.99 for first item + US $4.99 additional
  • β€’ Delivery time: 3–4 business days

🌍 For "other countries" (ROW, outside US/EU)

  • β€’ Standard shipping example fee: US $7.50 for first item + US $5.95 per additional item
  • β€’ In default settings, fast/express shipping was not available

⏱️ Production / Processing Time

After an order is placed, it may take up to 1–2 days for printing/processing before shipping begins.

βœ… Printora aims to print and ship as quickly as possible β€” often same day if orders are processed fast.

Returns / Shipping Issues / Reshipment & Refund Policy

(Related to delivery/shipping)

From Printora's Service Policies: (Print on Demand & Fulfillment Service)

No Returns for User Error

Returns are generally not accepted for user error (undeliverable address, wrong size/color/design selected by buyer, wrong shipping address, etc.).

⚠️ Common Shipping Problems

Common shipping problems (damage during transit, wrong item sent, lost packages, missing items) may occur. Printora estimates ~3%–5% packages may have issues.

If damage / wrong item / missing item / lost occurs, buyer should send proof (photos + label) and description. Once verified, Printora may reship the order (replacement) within 24 hours after verification.

πŸ“… Claims Deadline

Claims must be submitted within 30 days since the fulfillment cost is paid and order is fulfilled.

πŸ’° Worldwide Orders - Refund Policy

For worldwide orders: if after 60 business days since fulfillment the order is not delivered (due to Printora's fault), you may request a 100% base-cost refund for that order.

🚫 Buyer's Error Responsibility

If the shipping issue is caused by buyer's error (wrong address, missing info, error selection) β€” then responsibility lies with buyer/seller (not Printora).

Order Tracking & Shipment Status β€” How Printora handles it

Printora provides a "Shipment Status" tab (in the user dashboard) showing orders & packages, with details:

β€’ Package number

β€’ Carrier name

β€’ Tracking number

β€’ Customer info

β€’ Tracking-created time

β€’ Shipment start date

β€’ Estimated delivery date

β€’ Actual delivery date

β€’ Last update note

β€’ Current tracking status

πŸ“Š Tracking Status Types

Pre-transitIn-transitOut for deliveryDeliveredExceptionUnknown

Filter Options: You can filter packages by tracking status, date range, order number, external number, customer details, product titles/collections/tags, etc.

βœ… This helps to monitor package progress and handle any issues (delays, exceptions, etc.) promptly.

Need Help?

If you have questions about shipping or need assistance with your order

Contact Support